We're currently awaiting a permanent fix for this problem. If you launch the game and see a black screen but can still hear the music playing, you should try doing the following. Known Issue 1 - Black Screen on Launch (Can Hear Music Playing) You can rest assured that we're doing our best to solve them and please do get in touch with us if you ever face any issues whilst playing the game! Here's a list of known issues within the game which we're already aware of. These logs are overwritten when a new game session is started.įor any queries, please react out to Tech Support in the official Holdfast Discord: discord.gg/holdfastgame. Inside is a file called 'Player', which records logs for the last game session. Player logs files can be found by navigating to C:\Users\\AppData\LocalLow\Anvil Game Studio\Holdfast NaW on Windows. In these cases, the offending error will be logged in the Player.log file. Warnings are shown in yellow, but most times these are normal and can be ignored.įor game crashes, it is not always possible to access the F2 console. At any point the game is launched, press F2 to open the console. Tech Support may also ask for these logs to help diagnose issues too.Īll non-fatal error messages will be written to the in-game F2 console. When diagnosing an issue, it is useful to check the game's error logging. If Steam reports that any files have failed to validate, these files will automatically be re-downloaded again. Steam will perform the validation process. At the bottom, click 'Verify Integrity of Game Files'.On the left side of the pop-up, select 'Local Files'.Right-click on Holdfast: Nations at War in your Steam library and select 'Properties'.This is especially useful after updates or file changes, where there is a chance that files may be deleted or become corrupt. This process validates the presence of all game files on-disk, and will prompt Steam to re-acquire any file that fails validation (i.e. Give these a try before proceeding to the list below.Ī large portion of crashes and gameplay bugs can be fixed by verifying the integrity of the game files through Steam. Whilst most problems seen here have very specific solutions, there are a few agnostic solutions that tend to work for most issues. To submit a bug report, please do so via the official Holdfast discord: discord.gg/holdfastgame.īefore Consulting the List Below - Common Solutions and Diagnostics Note that this page does not document gameplay bugs. As a first port of call, please consult this page before reaching out to Tech Support on the official discord. These are well-established and common problems that players may encounter with the game. The purpose of this page is to document solutions to various common problems with Holdfast: Nations at War. 5.1 Known Issue 1 - Your Server Is Experiencing Latency Issues.4.5 Game Tip 5 - Game Stuttering (V-Sync).4.4 Game Tip 4 - Shadowplay Is Not Working.4.3 Game Tip 3 - Restrictive Melee Combat When Striking (Turning Rate Too Low).4.2 Game Tip 2 - Left Clicking When Using A Musket From Firing Mode Is Going Into Melee Mode.4.1 Game Tip 1 - Orbit Camera (Look Around) Not Working.3.5 Known Issue 5 - Permission Denied error in Regiment Registry.3.4 Known Issue 4 - Loss of class XP and levels.3.3 Known Issue 3 - Black Screen When Launching (Steam Not Initialised).
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2.15 Known Issue 15 - Audio-Related (Mic Not Picked Up).2.14 Known Issue 14 - No Main Menu (Only Background With Cannon/Howitzer).2.13 Known Issue 13 - Cannot Join Modded Server (Steam Workshop).2.12 Known Issue 12 - Virtual Desktop Issue.2.11 Known Issue 11 - Citrix Workspaces and Unity Games.
2.10 Known Issue 10 - Unable To Spawn or Join Round.2.8 Known Issue 8 - Game Becomes Unresponsive When Minimized, Screen Flickering or Stuck on Map Load.2.7 Known Issue 7 - Low Framerate (Low End PCs).2.6 Known Issue 6 - Game Crashes On Launch or Stops Responding (Freezes).2.5 Known Issue 5 - Cannot See Servers In Lobby.2.4 Known Issue 4 - Crash To Desktop (Whilst Playing).2.3 Known Issue 3 - Cannot Hear Others Or Speak Through VoIP (Opus.dll & Others).2.2 Known Issue 2 - Razer Kraken Headsets Not Working.2.1 Known Issue 1 - Black Screen on Launch (Can Hear Music Playing).1.2 Checking Player log file and F2 Console.1 Before Consulting the List Below - Common Solutions and Diagnostics.
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